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Aptamil FAQs & Contact Us
Aptamil FAQs & Contact Us
We are committed to ensuring high quality in everything we do, from Aptamil products to our manufacturing processes and packaging. We occasionally receive product queries, and have answered some of these below; if you can’t find your question in the list, please contact us.
As well as our expert careline support, Aptamil have a dedicated team to address complaints, and want to reassure you that every effort is made to thoroughly investigate all issues. Our complaints procedure will give you an idea of what to expect when you get in touch. In many cases, we'll be able to investigate and follow up without requesting product samples, but in some instances we will require them for further analysis, so please keep samples where possible.
Aptamil Organic Discontinuation FAQs
Frequently asked questions
Preparation and storage of baby and toddler Milks
Ingredients
Choice of baby and toddler Milks
How is Aptamil made?
We transform fresh cows’ milk into tailored formulas for babies and toddlers.
Aptamil quality assurance
Feel confident: we ensure all Aptamil formula milks meet strict quality and safety standard.
Got a product query or concern?
Find answers to common queries and details of our complaints process.
How to contact us if you have an Aptamil complaint
You can contact us by calling our Quality Specialist Team on 1800 22 1234. We are available to help 8.30am - 5.30pm, Monday - Friday.