The right to access your personal data and correction
You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us via this link.
The right to data portability
Your personal data is portable. This means it can be moved, copied or transmitted electronically. However, this right only applies where:
a) The processing is based on your consent; or
b) The processing takes place for the performance of a contract; or
c) The processing takes place by automated means.
If you wish to exercise your right to data portability, please contact us via this link.
The right to deletion of your personal data
You have right to request that we delete your data if:
a) your personal data is no longer necessary in relation to the purposes for which we collected it; or
b) you withdraw the consent that you had previously given us to process your personal data, and there is no other legal ground to process that personal data; or
c) you object to us processing your personal data for direct marketing purposes; or
d) you object to us processing your personal data for Nutricia’s legitimate interests (such as improving overall user experience on websites);
e) the personal data is not being processed lawfully; or
f) your personal data needs to be deleted to comply with the law.
If you wish to delete the personal data we hold about you, you can use the following unsubscribe link on our website. Alternatively, you can contact the Careline during office hours Monday – Friday 9am – 5pm by calling 1800 923 404 in ROI or 08007834379 in NI. We will respond to your request in accordance with our legal obligations.
Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will delete, destroy or permanently anonymise it after the retention period elapses. This is discussed in further detail below.
The right to restriction of processing
You have the right to restrict the processing of your personal data if;
a) you do not believe the personal data we have about you is accurate; or
b) the personal data is not being processed lawfully, but instead of deleting the personal data, you would prefer us to restrict processing instead; or
c) we no longer need your personal data for the purposes we collected it, but you require the data in order to establish, exercise or defend legal claims; or
d) you have objected to the processing of your personal data and are awaiting verification on whether your interests related to that objection outweigh the legitimate
grounds for processing your data.
If you wish to restrict our processing of your personal data, please contact us via this link and we will respond to your request in accordance with our legal obligations.
The right to object
You have the right to object to the processing of your personal data at any time. Please contact us via this link .
The right to withdraw consent
Where legally required to do we will ask for your consent to process the personal data. When we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time by informing us of your decision. However, such withdrawal does not affect the lawfulness of the processing that took place prior to this withdrawal. If you wish to withdraw your consent, please contact us via this link.
The right to lodge a complaint with a supervisory authority
While we would be grateful if you lodged any complaints with us, you have the right to lodge a complaint directly with the Irish Data Protection Commission's Office about how we process personal data.
You can also contact Nutricia’s Data Protection officer directly at DPO.UKIE@danone.com
For more information about your privacy and data protection rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, please contact the Irish Data Protection Commission at:
Mailing Address: Canal House, Station Road, Portarlington, R32 AP23 Co. Laois
Phone Numbers: +353 57 8684800 or +353 (0)761 104 800
Email Address: email@example.com